Support

Need help with Awards Finder? We’re here to assist with account issues, subscriptions, alerts, data requests, and more.

Contact

Email our support team: [email protected]

Please include your platform (iOS/Android), app version, and steps to reproduce any issue.

Privacy & Data

For account deletion or data deletion requests, see:

FAQs

How do alerts work?

Create an alert for your route, date range, cabin, and programs. We monitor availability and notify you when matching seats appear.

How do I manage my subscription?

Subscriptions are managed through the App Store or Google Play. Changes and cancellations must be done from your platform’s subscriptions settings.

Can I transfer points through the app?

Awards Finder helps you discover award space and compare programs. Points transfers are performed via your bank or airline program.